![]() ![]() ![]() You can cancel any pre-order items that you have on order any time prior to shipment. Please note, we cannot accept payment for pre-order items using PayPal owing to their restrictions on the pre-selling of items not yet in stock. Please email us at quoting your order number and we will email you your invoice for payment. If you wish to, you can make payment for a pre-order item at any point after placing your order. Further emails will be sent once your order ships including tracking information. Once payment is made you will receive an email confirmation from us of your order. Please pay attention to your inbox during the estimated arrival window for all your pre-order items. You will have 5 days to complete payment if payment is not received within this time frame, your pre-order will be cancelled, and inventory opened to the public. At this time any gift cards or loyalty vouchers can also be applied, other items from our store can also be added. This invoice will direct you to the checkout page of our webstore where final payment can then be made. Once we are notified by a supplier that a pre-order item is about to ship we will e-mail you an invoice for payment. Payment for a pre-order item is not required until closer to inventory arrival. Additional items can be added to a pre-order once it is in stock and ready to ship.ĪLSO: Please place separate orders for pre-order items unless they are part of a set and will be released and made available at the same time. Any in stock items ordered together with a pre-order will not be reserved. IMPORTANT: Please do not add in stock and pre-order items on the same order these need to be submitted on separate orders. Instead you will be asked to confirm your pre-order following which you will be emailed a Confirmation Order for your pre-order item. The process for placing a pre-order is the same as for ordering anything else through our webstore, except no payment details are taken at the final stage. We no longer require payment in advance for pre-order items. Pre-orders will be fulfilled in the order that they are placed. The pre-order option is good way to lock in your order for an item that could potentially sell out by the time we are ready to ship. It has not been received yet and we are unable to ship until a later date. Pre-order means we are taking advanced orders for an item. ![]() When we are notified of a new item, we will list it for pre-order with an estimated arrival window. ![]()
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